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Hard Drive Inspector Help

Hard Drive Inspector Online Help Previous Page Next Page
What is Hard Drive Inspector?
What's new in this release?
Using Hard Drive Inspector
Main window
General Info View
Advanced Info View
S.M.A.R.T. details View
Prognosis View
Options Window
Multilingual user interface
Keyboard shortcuts
Menu commands
Technical info
S.M.A.R.T. technology
S.M.A.R.T. attributes description
T.E.C. and S.M.A.R.T.
Back up your data
How to order
Order Hard Drive Inspector
Contact Information
Frequently Asked Questions (F.A.Q.)
User interface

 Frequently Asked Questions (FAQ)

User interface

The manufacturer is reported incorrectly or not reported at all.

The hard disk drives do not report the manufacturers (for the present moment). Hard Drive Inspector tries to deduce the manufacturer from the model number, and this sometimes is not an easy task. Please send an email report to the technical support to see if an easy solution can be found. Thank you!

The Windows property page of a volume reports a slightly different amount of free space or volume capacity.

Some versions of Windows truncate the displayed value after conversion to another unit; Hard Drive Inspector correctly rounds it. You can check the Windows bug by repeatedly dividing the number of bytes by 1.024 (for MB divide 2 times, for GB divide 3 times) and round the result.

Why can't I run two instances of Hard Drive Inspector simultaneously?

Hard Drive Inspector is a system utility and there is no need to see the same information in two different instances of the program. When you try to start another instance of Hard Drive Inspector the previous one will be activated.

I got accustomed to use the keyboard in any case. Why does Hard Drive Inspector limit my habit?

It is true that Hard Drive Inspector is more adapted to be operated with the help of a mouse. However, many actions may be performed not only using a mouse but using a keyboard as well. See the Shortcuts section.

How can I see the history of the S.M.A.R.T. attribute values?

Switch to the "S.M.A.R.T. details" section, open the attribute's row by clicking on it, click on the "view diagram" hyperlink to open the diagram dialog. Double-click on the diagram to see "... values history" dialog.